Accessibility Statement


This accessibility statement generally applies to the Kilburn Parish website ( and the specific compliance requirements are applicable to the Kilburn Parish Council pages and sub-pages (

This website is run by Kilburn Parish Council. The website accessibility has been assessed per the National Association of Local Councils (nalc) website accessibility requirements ( which invokes the Web Content Accessibility Guidelines (WCAG 2.1). The website platform is Google Sites which is generally fully compliant with WCAG 2.0 but currently has limitations with respect to WCAG 2.1.

Given the size and scope of the Parish Council, and the principal user base of < 100 parish residents, it is considered a disproportionate burden to immediately fully implement WCAG 2.1 i.e., transfer and rework to a new internet platform. However, the Parish Council will actively monitor accessibility functionality improvements in Google Sites and implement, as and when, they are available to website developers and users.

We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • zoom in up to 300% without the text spilling off the screen

  • navigate most of the website using just a keyboard

  • navigate most of the website using speech recognition software

  • listen to most of the website (including text captions for current and historical photographs) using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

    • ChromeVox screen reader shortcuts (Chrome OS)

    • NVDA screen reader shortcuts (Windows)

    • JAWS screen reader shortcuts (Windows)

    • VoiceOver screen reader shortcuts (macOS)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

  • you cannot modify the line height or spacing of text (however these do adjust when using the zoom features of your browser)

  • there are no text captions for the photographs used to create “banner” page-headers (function not available in Google Sites)

  • most older PDF documents are not fully accessible to screen reader software

  • video content does not have captions

  • you cannot skip to the main content when using a screen reader

  • For personal privacy there is no “Contact Us” page - all general contacts are directed via email to or specific contacts on Parish Council matters are directed to

Feedback and Contact information

If you need information on this website in a different format like accessible PDF, large print or easy read hard-copy please email:

We’ll consider your request and get back to you in 10 working days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please email:

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).